Contact Gridstone

When to use this form

Use it for product questions, a Job that looks wrong, credits and billing, CSV export, or whether Gridstone fits an agency that sells web design, local SEO, or reputation work to local contractors. Partnerships and integration ideas belong here too.

If the form is a bad fit, email support@gridstone.com. Same person, same queue. I aim to reply within 24 hours on business days.

What I can help with

Gridstone searches Google Maps for HVAC contractors, plumbers, roofers, and electricians. I can walk through city, radius, result limits, and the three opportunity types. I can also explain how need score stays separate from phone and email, and how optional enrichment checks a missing website or contact field.

Billing questions cover the free start, Lite at $29.99 per month with 1,000 credits, and Pro at $49.99 per month with 5,000 credits. Searches and optional enrichment spend credits based on the work requested. No credit card is required to start with the free credits.

What this form cannot do

Gridstone is a signed-in web product. It does not publish a public REST or GraphQL API, an OpenAPI spec, an inbound webhook catalog, or an MCP server. Account sign-in is email or Google for the product UI. It is not a documented third-party OAuth or API-key platform.

I still want to hear if you need an integration. Just know there is no public API to hand you today. For legal questions, read the terms and privacy pages, then write if something is unclear.

What to include so I can answer

Name the city and trade if the question is about a Job. Say whether you ran web design, local SEO, or reputation ranking. If credits look wrong, mention the plan. If export is the issue, say which columns you expected. Screenshots help. Do not send customer passwords or full card numbers.